Privacy Policy
This Privacy Policy explains how SHIFT: Chain Puzzle ("SHIFT", "the game", "we", "us") handles information when you use the mobile game.
1. Information you provide
SHIFT does not require an account or login and does not ask you to provide a name, email address, phone number, postal address, or payment information inside the game.
2. Local game data
Game progress, settings, completion state, mastery state, daily allowances and similar gameplay preferences may be stored locally on your device so the game can remember your progress and settings. Reinstalling the app, clearing app data, or changing devices may remove local progress where no platform backup is available.
3. Advertising
SHIFT uses Google AdMob / Google Mobile Ads to provide optional rewarded advertisements, such as ads that can grant an additional Hint or Undo after a verified reward event.
Google and its advertising partners may process technical and advertising-related information in connection with serving, measuring, securing and improving ads. Depending on platform, region, consent status and SDK behavior, this may include information such as IP address or approximate location derived from IP, device or app identifiers, advertising data, diagnostic and performance information, and interactions with ads or the app.
4. Consent and privacy choices
Where required, SHIFT uses Google's User Messaging Platform (UMP) to request and manage advertising consent before ads are requested. The available consent choices may vary by region and applicable law.
You may also be able to manage certain advertising or privacy choices through your device settings, platform privacy controls, Google consent interfaces, or other controls made available by the relevant provider.
5. Third-party services
SHIFT may rely on third-party services required to operate platform distribution, advertising, crash handling or related technical functionality. These providers process information under their own privacy terms and policies.
Relevant providers may include:
- Apple App Store / Apple platform services
- Google Play services on Android
- Google AdMob / Google Mobile Ads
- Google User Messaging Platform (UMP)
6. Analytics and diagnostics
SHIFT may record gameplay and technical events needed to understand app behavior, diagnose problems, validate feature flows, and improve the game. Where such data is handled only locally, it remains on the device. Third-party SDKs, including advertising SDKs, may independently collect diagnostics, performance information, or interaction data as described by those providers.
7. Data sharing
We do not sell personal information. Information may be processed by service providers when necessary to provide ads, platform services, security, diagnostics, or other app functionality. We may also disclose information if required by law or to protect legal rights, safety, or the integrity of the service.
8. Data retention
Local gameplay data remains on your device until it is removed by you, the operating system, or the app. Third-party providers determine retention periods for data they independently process under their own policies.
9. Children
SHIFT does not knowingly request personal information directly from children. Parents or guardians who believe a child has provided personal information through a support channel may contact us through the support page so the concern can be reviewed.
10. Security
We use reasonable measures appropriate to the nature of the game and the services it uses, but no method of electronic storage or transmission can be guaranteed to be completely secure.
11. International processing
Third-party providers may process information in countries other than the country where you live, subject to their own legal obligations and safeguards.
12. Changes to this policy
We may update this Privacy Policy when the game, its SDKs, legal requirements, or data practices change. The effective date at the top of this page will be updated when material changes are published.
13. Contact
For privacy questions or requests, use the SHIFT support page:
Third-party privacy information
For more information about Google services used for advertising and consent, review Google's privacy and advertising documentation. Platform-level privacy information is also available from Apple and Google.